On receive your case, your engineer who is designed to take full responsibility to your order will cooperate with your sales engineer and project manager to identify your needs and find out what is the most suitable for your application.
On the thorough understanding of your needs and technical discussion among Dongqi Crane engineers, your engineer will design and provide the CAD-generated clearance drawing to you for initial approval.
After receiving your response and feedback, revisions will be made if necessary.
Double check with you to ensure the correctness of dimensions and details.
Safely. Safety is the primary concern of Dongqi Crane.
Efficiently. Our crane installation team is professional who will get your crane installed efficiently and make your crane into full operation in the shortest time.
Professionally. Dongqi Crane can provide installation services for wide range of lifting equipment even in the tricky situations, such as, the low headroom, confined areas and hazardous environments.
Innovatively. Support with R & D team and innovative staffs, Dongqi Crane can work out a customized installation scheme for your crane which will make your crane into work in shortest time with lowest installation cost.
Normally, we will conduct relevant operation training on site after the crane is installed, and teach your employees how to operate, maintain and routinely repair.
In special cases, we will conduct video training, remote guidance, etc.
In either case, you can find the operating manual for the crane in the accompanying documentations. Before using the crane, carefully reading the contents of the operation manual will give you a good idea of how to operate it.
